Terms of Business

Terms of Business

Training Course's Terms of Business


The following Training Course Terms of Business are applicable to educational courses, experiences, shore-based courses, practical on water the courses, that are supplied by the Company or Third Party. It does not mean the provision of Yacht Services and Charters.


1. PRELIMINARY PROVISIONS AND DEFINITIONS 


1.1 In these Terms of Business (definitions): 


'Customer' &'Owner' means the person attending the course and/or the person or company named on the Booking Form. For this contract, groups booking (2 or more individuals) will be known as Customers and shall be jointly liable under this Contract.


‘Company’ means Poseidon JG Ltd, trading as Poseidon or any authorised company, member, agent, subcontractor, employee or person. 


‘Training course’ & ‘Courses’ means service, the supply of goods, educational courses, experience, shore base product, practical, that is supplied by the Company or Third Party. It does not mean the provision of Yacht Services and Charters.


‘Suitable alternative means, the same Course you booked on the same dates that are within 30-minutes travel from that start point of your original course booking. 


‘We’& ‘Staff’ means the Company. 


‘You’ means the Customer. 1.2 These Terms of Business apply to all quotations, contracts, and Courses provided by Poseidon JG Ltd. 


1.3 These Terms of Business apply to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 


 2. LIABILITY 


2.1 We shall not be liable for any loss or damage caused by events or circumstances beyond our reasonable control. This extends to loss or damage to vessels, gear, equipment or other properties left unattended.


2.2 Nothing in these Terms of Business shall limit or exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or otherwise to the extent that it would be illegal for us to exclude or attempt to exclude liability. 


2.3 The Company shall not be held liable for any negligence as a result of Third Parties. Where we exercise this right, we shall remain responsible to the Customer for the performance of the service.


3. PRICES AND ESTIMATES 


3.1 The Company reserves the right to increase the prices or tariff. The Customer will be notified of such rate changes. 


3.2 Where applicable, the Company will inform the Customer promptly of any price increases. 


3.3 Unless otherwise stated, from the date of enquiry, the quotation provided in writing will be valid for 14 days.


4. ACCEPTANCE OF TERMS OF BUSINESS 


4.1 Upon the instruction of Work by the customer; Providing a payment or any amount; Receiving an invoice; Providing a completed Booking Form, the Customer accepts the Company's Terms of Business. 


4.2 Additional terms maybe agreeed in written commnications prior to or after the booking is placed. 


5. BOOKINGS


5.1 A parent, legal guardian, or responsible adult must provide an under 18-year-old with a participation consent form. Minimum age requirements for courses vary. It is the responsibility of the Customer to read and understand the prerequisites required to attend any course they book. 


5.2 Students under 18 years of age must be accompanied by a parent, family member over 18 years of age, or legal guardian.


5.3 Bookings will be accepted once all payment is received.


5.4 It is the responsibility of the Customer to read and understand the prerequisites required to attend any course they book. Customers are advised to contact the Company to discuss any concerns they may have regarding the prerequisites. 


5.5 The Company will not be held liable for any costs incurred due to the Customer not meeting the course prerequisites. Subject to sections 6. CANCELLATIONS, a refund shall not be provided if the Customer does not meet the course prerequisites.


5.6 Bookings are transferable for up to 2 weeks before the course start date. A new booking form and an administration fee of £20.00 is required from the new Customer. Refunds will be provided to either Customer.  


6 . CANCELLATIONS AND CHANGES


6.1 Subject to the following, the Customer and Company shall, for any reason, cancel a Booking or Course at any time. The Company will not be responsible for any other costs, including accommodation or transportation. If the Company is unable to fill a course space due to a cancellation made by a Customer, the Customer will be subject to provisions 16.2, 16.3, and 16.4.


6.2 Customers who cancel bookings 30 days or more from the start date of the course will receive a full refund, minus an admin fee.


6.3 Customers who cancel bookings between 30 and 14 days from the start date of the course will receive half a refund, minus an admin fee.


6.4 Administration fees are set at £20.00 for all Course changes, date changes, and cancellations.


6.5 The Company will try to rearrange courses affected by poor weather. The Company is not responsible for course cancellations due to poor weather and any additional course incurred by the Customer. 


6.7 Concerning section 8 SUBCONTRACTING & AGENCY SALES, the Company reserves the right to change your bookings with and provide a suitable alternative. In this instance, the Company ensures no additional costs will be incurred by you. As much advance notice as possible will be given by the Company. 


6.8 Reference to 6.7, if the Company is unable to find a suitable alternative, alternative dates will be offered. If a new date cannot be agreed, a full refund of the outstanding amount will be refunded.  


7.  DEPOSIT AND PAYMENT 


7.1 Unless agreed otherwise, at the time of booking, 100% of the total cost requires paying.


7.2 The Company accepts payment in the form of RYA gift vouchers when payments are provided in full amount.


7.3 Invoicing – Invoices may be provided by registered Companies. Unless otherwise agreed between the Parties in writing, full payment provided shall be due immediately upon receipt of the Company's invoice. 


7.4 In all instances, payment shall be deemed to have been made when received by the Company in cash or cleared funds at the Company's nominated bank account. Time for payment is of the essence.


7.5 The Company prefers Bank transfer. The payment instruction is located on the website. 8 


8. SUBCONTRACTING & AGENCY SALES


8.1 We may subcontract parts of a booking and all of a Course entrusted to us by the Customer, on terms that any such subcontractor shall have the protection and benefit of all rights and conditions, and of all limitations and exclusions of liability, which exist for us under these Terms of Business. Where we exercise this right, we shall remain responsible to the Customer for the performance of our subcontractor. 


8.2 We may sell you a service on behalf of another provider. In this instance, the Company will be acting as an agent. Your contract shall be with the provider and you will be subject to their terms and conditions. These terms and conditions will be made available to you. Subject to, Sections 2. Liabilities, where we exercise this right, we shall remain responsible to the Customer for the performance of the service.


9. CERTIFICATION


9.1 Certificates issued by the Company can be replaced for a fee. The Company cannot replace certificates issued by third parties, such as other training centres and governing bodies. 


9.2 Unless otherwise stated, course prices do not include examination fees.


9.3 The Customer will accept if a pass and/or certificate is not issued by the instructor, moderator, assessor, or examiner. The Company will support the Customer in achieving Action Plans and rearranging courses or examinations. Further costs may be incurred by the Customer.


9.4 For the purpose of certificate registration, the customer accepts that their personal information will be passed on to the relevant governing body.


10. OWN (CUSTOMER) BOAT TUITION


10.1 The vessel/s shall be insure by the owner for damages and legal libailibies to third parties. Upon request by the Company, the Owner shall provide proof of insurance that indemnifies training that is provided by the Company's staff.


10.2 For the duration of the tuition, the owner of the vessel/s will be the skipper and legally responsible for the safety of the instructor, boat, and crew. It is the Owner’s responsibilities to ensure the vessel is seaworthy and the required equipment for the intended use/passage is onboard.


10.3 The Company shall cancel any tuition and shall not provide a refund if we believe the vessel/s or situation to be unsafe. The Owner shall agree with the instructor to return the vessel and crew to safety.  Any delays that result in an extended training time due to macanical failures or access issues will be charged at our standard rate. 


10.4 A client who seeks ‘own boat tuition’ warrants that their craft carries equipment as detailed on the company’s website and that the vessel is fit to proceed to sea. Clients warrant that that any of their own equipment that they choose to use on a course (e.g. a lifejacket) are serviced in accordance with manufacturer’s recommendations and have been checked prior to attending course.


11. INSURANCE


11.1 In the case of liability, the Company holds Employers, and Public Liability Insurance. For reasons outside ofCompanies control, (for example, travel restrictions, weather, lost/damage to property, etc) it will not be liable or accept a loss in revenue. The Customer is therefore strongly advised all obtain the correct insurance.   


12. CONDUCT


12.1 All courses shall be taught in English.


12.2 The Company and Customer shall respect each other’s staff and property. 


12.3 The Company will take photos and videos from time to time. This may be used in marketing, training recourses, and advertising. If you do not wish to be in any photography or video, please make the Company aware and will ensure this does not happen. 


12.3 If either party commits any breach of this Contract.  Either party shall be entitled but without prejudice to any other rights or remedies which it may have, to terminate the Course/Booking without notice.


13. COMPLAINTS & RESOLUTION


13.1 In any event that a customer is unsatisfied with our work service or treatment, we urge that you contact us immediately so that measures can be made to sort issues promptly before they escalate.


3.2 The Company takes all forms of feedback and complaint seriously. Please direct any concerns to any team member. If you wish to talk directly with the Manager or Director, please request contact details from your instructor. Or contact us via our Contact Us page.


3.3 Formal complaints must be provided in writing and within 14 days of the event in question. 


14. THIRD-PARTY RIGHTS 


14.1 A person who is not a Party to these Terms of Business shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms of Business. 


15. COMMUNICATION AND NOTICES


 15.1 All communications and notices give under these Terms of Business shall be in writing. Notice shall be sufficiently served if given by effective means of communication, including but not limited to fax, email, registered or recorded mail or by personal service, to the Customer’s last known address or the Company’s official email, the trading address registered. 


17. GOVERNING LAW AND JURISDICTION 


17.1 These Terms of Business, as well as any contract(s) made subject to these Terms of Business, shall be governed by and construed in accordance with English law. 


17.2 All disputes arising out of or in connection with these Terms of Business shall be subject to the non-exclusive jurisdiction of the English courts.

Yacht Service's Terms or Business


The following Yacht Service Terms of Business are applicable to work that includes maintenance, repairs, re-fits, warranty work, fabrication, yacht deliveries, and engineering. It does not mean, training courses, marine education products or yacht charters. 


1. PRELIMINARY PROVISIONS AND DEFINITIONS 


1.1 In these Terms of Business (definitions):

 

'Customer' means the registered owner of any vessel or an approved member, Company, firm, agent, student, pay participant, skipper or captain of the owner. 


‘Company’ means Poseidon JG Ltd, trading as Poseidon or any authorised company, member, agent, subcontractor, employee or person. 


'Yacht Services’ includes maintenance, repairs, re-fits, warranty work, fabrication, yacht deliveries, and engineering. It does not mean, training courses, marine education products or yacht charters. 


Work' means services, the supply of goods provided to the Customer by the Company.

 

‘Vessel’ means any floating craft including but not limited to a yacht, powerboat, rib, or dingy whether it is afloat, onshore, or sunk. 


‘We’ means the Company. ‘You’ means the Customer. 


'Assisted delivery and operations" means, we will provide a suitably qualified and experienced Yachtmaster to assist you, the owner, and/or the nominated person who is skippering the vessel.  


1.2 These Terms of Business apply to all quotations, contracts, and Work provided by Poseidon JG Ltd. 


1.3 These Terms of Business apply to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 


2. LIABILITY 


2.1 We shall not be liable for any loss or damage caused by events or circumstances beyond our reasonable control (such as severe weather conditions, the actions of third parties not employed by us or any defect in a customer's or third party's property). This extends to loss or damage to vessels, gear, equipment or other property left with us for Work or storage, and harm to persons entering our working environment or using any of our materials or equipment. 


2.2 Nothing in these Terms of Business shall limit or exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or otherwise to the extent that it would be illegal for us to exclude or attempt to exclude liability. 


2.3 We shall not be under any duty to salvage or preserve a customer's vessel or other property from the consequences of any defect in the vessel or property concerned unless we are expressly engaged to do so by the Customer on commercial terms. Similarly, we shall not be under any duty to salvage or preserve a customer's vessel or other property from the consequences of an accident that has not been caused by our negligence or some other breach of duty on our part. However, the company reserve the right to take appropriate mitigating action in circumstances where there is a risk to life, property or the environment. Where we do so, we shall be entitled to charge the Customer concerned on a routine commercial basis.

 

3. PRICES AND ESTIMATES 


3.1 In the absence of an express agreement to the contrary, our price for Work shall be based on labour costs, materials expended, and services provided. 


3.2 We will exercise reasonable skill and judgment when we give an estimate or indication of price. However, we acknowledge this is subject to the accuracy of information provided by the Customer and is usually based on a superficial examination only. The Company does not include the cost of any emergent work which may be necessary to the Vessel, gear or equipment nor the cost of any extensions to work comprised in the estimate.

 

3.3 The Company will inform the Customer promptly of any increases in price or estimate overruns and the reasons for it. The Company will offer updated estimates or will agree to continue on a cost of labour and materials basis with the approval of the client. The Customer shall remain responsible for the cost of labour and materials already supplied or remaining to be supplied which are not affected by the proposed increase in price. 


3.4 On recite of full payment for Work; the Customer accepts that the Work is complete to the agreed standard negotiated in the works schedule. After this, the Customer cannot direct the Company to amend aspects of the Work previously agreed (exception if an error, fault or finish is due to poor workmanship within the 12-month work warranty period). 


3.5 The Company reserves the right to increase the rates or tariff once every 12 months. The Customer will be notified of such rate changes. 


4. ACCEPTANCE AND TERMINATION OF WORK 


4.1 Upon the instruction of Work by the Customer, the Customer accepts the Company's Terms of Business. 


4.2 The Company reserves the right to terminate Work or contract at any time for any reason. The Customer shall remain responsible or the cost of labour and materials already supplied or remaining to be supplied until the point of termination. The Company will inform the Customer promptly of the termination of Work or contract. The Company cannot be held accountable for any costs, or delays thereof, related to the required completion of Work begun by the Company after the notice of termination has been issued to the Customer. 


4.3 The Customer can terminate the Work or contract at any time by informing the Company in writing. The Company will acknowledge this cancellation in return without undue delay. The Customer shall remain responsible for the cost of labour and materials already supplied or remaining to be supplied until the request for Work termination has been acknowledged by the Company. 


5. DELAYS 


5.1 Any time estimates given for completion of our Work is provided in good faith but can not be guaranteed. We shall not be responsible for any delay in completion of the Work or the consequences of any such delay unless it arises from our wilful acts or omissions or our negligence.

 

5.2 Exterior and uncovered work is conducted under the understanding that the work schedule is weather dependant. 


5.3 Where possible we source parts and products that are available “off the shelf” however sometimes this is not always possible (special order items or replacement parts) and some items carry a lead time, again any delay will be conveyed to you the Customer, but ultimately some timescales are beyond our control when dealing with outside suppliers. 


6. VESSEL MOVEMENTS 


6.1 The Company shall have the right to order such movements of the Vessel and such tests or trials it deems necessary in order to perform and determine the due completion of the Work and/or for reasons of safety, security or good management of the Company's business. 


6.2 The costs of such movements, trials and/or tests including the cost of any bunkers and/or consumables shall be borne by the Customer. 


7. DEPOSIT AND PAYMENT 


7.1 Unless otherwise agreed between the Parties in writing, payment for all Work provided shall be due immediately upon receipt of the Company's invoice. Payment shall be deemed to have been made when received by the Company in cash or cleared funds at the Company's nominated bank account. Time for payment is of the essence. 


8. RETENTION OF TITLE AND RISK 


8.1 Title to all goods, equipment, and materials supplied by us Guy Thomas Evans Ltd to a customer shall remain with the Company until full payment has been received. 


8.2 Risk in all goods, equipment, and materials supplied by us to a customer shall pass to the Customer at the time of supply. 


9. GUARANTEE 


9.1 Advice on whether a customer is "a consumer" or otherwise protected by some or all of the consumer protection legislation in force in the United Kingdom may be obtained from any local Trading Standards Office, the Citizens Advice Bureau, the Office of Fair Trading or any firm of solicitors (who may charge). Online guidance may be obtained at www.adviceguide.org.uk. 


9.2 A customer who is a consumer has certain minimum statutory rights regarding the return of defective goods and claims for losses. These rights are not affected by these terms. 


9.3 In addition to the statutory rights provided by English law, we guarantee our Work for 12 months from completion against all defects which are due to poor workmanship or defective materials supplied by us. This guarantee applies only to the Customer to whom the Work or materials were supplied. We shall be liable under this guarantee only for defects that appear during these 12 months and which are promptly notified to us in writing at our trading address or registered office set out on our letterhead. The geographical area within which this guarantee will be honored is restricted to the United Kingdom. 


9.4 On notification by the Customer of the Defective Work, the Company will be given a reasonable opportunity to inspect the Defective Work and if it is the Company's responsibility, the Company shall repair or re-perform, in whole or in part, at its discretion, the Defective Work. Delivery of repairs or re- performance under this guarantee will be made in accordance with these Terms of Business. 


9.5 The Company will offer no guarantee on Work until full payment has been received. 


9.6 The Company shall not be liable for any Defective Work if the defect arose as a result of: (a) the Customer's failure to follow the Company's oral or written instructions; (b) the Company following any drawing, design or specifications supplied by the Customer; (c) fair wear and tear, wilful damage, negligence or abnormal working conditions; and/or (d) changes made to ensure compliance with applicable statutory or regulatory standards. 


9.7 The Company shall not be liable for any Defective Work where the Customer requests the Work to be conducted in adverser conditions (Rain, snow, freezing conditions) or on a constrained timeline. The Customer will be made aware of these conditions, either orally or in writing, before Work commences and the Work will only begin on the understanding that the Work will carry no Warranty. 


9.8 Any remedial work which is put in hand by the Customer directly without first notifying us and allowing us a reasonable opportunity to inspect and agree such Work and its cost will invalidate this guarantee in respect of those defects. 


9.9 Where we supply goods or services to a partnership or Company or to a customer who is acting in the course of a business or a commercial operation (a “Business Customer”) then: 


1. 9.9.1  no article supplied by us to a Business Customer shall carry any express or implied term as to its quality or its fitness for any particular purpose unless prior to the supply the Business Customer has sufficiently explained the purpose for which it is required and made it clear that he is relying on our skill and judgement; 


2. 9.9.2  no proprietary article specified by name, size or type by a Business Customer shall carry any such express or implied term but we will assign to the Business Customer any rights we may have against the manufacturer or importer of that article; and 


9.10 The Company accepts no liability to indemnify a Business Customer against any loss of profit or turnover which he or his Customer or any other person may sustain in consequence of the failure of any faulty or unfit article supplied by us. 


10 QUALITY STANDARDS 


10.1 We will complete our Work to the agreed specification and, in the absence of any other contractual term as to the quality, to a satisfactory quality. 


11 ACCESS TO VESSEL 


11.1 While Work is being conducted by the Company on the Vessel or equipment the Customer shall not be granted access except by prior arrangement. If a personal injury occurs to the Customer going onboard a vessel without us giving the owner clearance or confirming it is safe to do so, the Company shall not be liable. 


12 SUBCONTRACTING & AGENCY SALES


12.1 We may subcontract all or part of the Work entrusted to us by the Customer, on terms that any such subcontractor shall have the protection and benefit of all rights and conditions, and of all limitations and exclusions of liability, which exist for us under these Terms of Business. Where we exercise this right, we shall remain responsible to the Customer for the performance of our subcontractor. 


12.2 We may sell you a service on behalf of another provider. In this instance, the Company will be acting as an agent. Your contract shall be with the provider and you will be subject to their terms and conditions. These terms and conditions will be made available to you. Subject to, Sections 2. Liabilities, where we exercise this right, we shall remain responsible to the Customer for the performance of the service.


13. RIGHT OF SALE 


13.1 The Company accept vessels, gear, equipment or other goods for repair, refit, maintenance or storage subject to the provisions of the Torts (Interference with Goods) Act 1977. This Act confers a right of sale on the Company in circumstances where the Customer fails to collect or accept re-delivery of the goods (which includes a vessel and/or any other property). A sale will not take place until the Company has given notice to the Customer in accordance with the Act. For the purpose of the Act, it is recorded that:


13.2 Goods for repair or other treatment are accepted by us on the basis that the Customer is the owner of the goods or the owner’s authorised agent and that he will take delivery or arrange collection when the repair or treatment has been carried out; 


13.3 The Company's obligation as custodian of goods accepted for storage ends on notice to the Customer of termination of that obligation; 

13.4 The place for delivery and collection of goods shall be at the Company's premises unless otherwise agreed. 


13.5 Maritime Law entitles the Company in certain circumstances to bring action against a vessel to recover a debt or damages. Such action may involve the arrest of the Vessel through the Courts and its eventual sale by the Court. The right of arrest and sale may continue to exist against a Vessel after a change of Ownership. Sale of a vessel may also occur through the enforcement of a court order or judgement.


14. THIRD-PARTY RIGHTS 


14.1 A person who is not a Party to these Terms of Business shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms of Business. 


15. COMMUNICATION AND NOTICES 


15.1 All communications and notices given under these Terms of Business shall be in writing. Notice shall be sufficiently served if given by effective means of communication, including but not limited to fax, email, registered or recorded mail or by personal service, to the Customer’s last known address or the Company’s official email, trading address or registered 


16. SEVERANCE 


16.1 If any provision of these Terms of Business is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this Clause 16 shall not affect the validity and enforceability of the remaining provisions of these Terms of Business. 


17. ASSISTED DELIVERIES & OPERATIONS


17.1 The owner accepts it is their own responsibility to ensure the vessel is insured for the intended passage. 


17.2 Any qualified person provided to the client by the Company is there for assistance purposes to the skipper and/or owner of the vessel only. They will not be held reasonability for the safety of the vessel or crew. 


17.3 The Client will ensure that the vessel and all its safety equipment requested by the Company is present and adequately maintained, before and for the duration of the intended passage.


17.4 For safety reasons only, the Client (owner/or nominated skipper) will, if requested by any person provided by the Company, redirected the vessel to the nearest safe haven.


17. 5 The Client accepts that the Company may cancel an delivery if any of these Terms of Business are not met. 


17.6 Skippers provided by the Company are only liable if found to be grossly negligent. All liability will be limited to the vessel’s insured access amount.  


18. GOVERNING LAW AND JURISDICTION 


18.1 These Terms of Business, as well as any contract(s) made subject to these Terms of Business, shall be governed by and construed in accordance with English law. 


18.2 All disputes arising out of or in connection with these Terms of Business shall be subject to the non-exclusive jurisdiction of the English courts.

Dispute Resolution 


In any event that a customer is unsatisfied with our work service or treatment, we urge that you contact us immediately so that measures can be made to sort issues promptly before they escalate.


Navathome Terms and Conditions for Theory Courses


The contract is between Navathome.com and you the student


Terms and Conditions.


Refunds and returns


Under Navathome.com and consumer protection (Distance Selling) regulations you have a statutory cooling off period of 14 business days from the day you book your course.


At any time during this period you can notify Navathome.com that you wish to cancel your contract with us and your course fees will be refunded on return of the undamaged training materials.


The course materials must be returned in an "as new" condition and the postage paid.

Should a refund be requested the access to the online course material is terminated immediately.


You will not be able to claim a full refund if the course material has been damaged or if you have no proof of purchase.


Navathome reserves the right to deduct for the net cost of any missing or damaged course materials and postage.


Payments


Payments for course fees are due, in full, at the time of enrolment.

Payment can be made by bank transfer, online, by telephone or by cheque in GBP, drawn on a UK bank.


In the case of payment by cheque we reserve the right to allow the cheque to clear before dispatching your student pack.


Once payment has been made and confirmed, students will be supplied with the log in information to access the online course. Your course access period starts from the date the payment is received and you are logged into the system.


Local taxes and import duties on student packs are not included and may be added by local customs for deliveries outside of the UK.


Student Packs: Postage


The student pack will be sent on either the same day or the next working day and delivery to the UK and some European countries is included in the course price.


Additional fees may be applied to addresses outside of these areas for courier delivery.


All packs, whether dispatched via Royal Mail or by courier, are sent with tracking information and should be signed for.


Navathome will not be held responsible for any duty or expenses incurred in the country of delivery. Recipients must be available to receive their packs or make arrangements for packs to be delivered to a care of address. Navathome will not accept responsibility for packs lost because the recipient was not available to receive them.


Student Packs: Packs sent to 'Care Of' addresses.


Navathome will not be held responsible for pack sent to 'care of' addresses of any type including business, marinas, relatives etc.


Replacement packs for those lost after delivery will be at the sole expense of the purchaser including postage and handling fees.


Student Packs: Pack contents


Pack contents must be checked on arrival. A list of the contents is given in your course information available from your main menu page.


No replacements for breakages or missing items will be made after the fourteen day return period.


Course expiry


There is an initial access period of 6 months which is plenty of time to complete any of the courses offered.


Your access can be extended at any time for up to two years after your access runs out for an admin fee of £30.


Access lapses completely and your log in is deleted if your course has run out and you have not extended within two years of your course access expiry date.


Once you have finished the coursework and passed the assessment, your course is complete and you course access will be terminated. You can request access to the revision course at this time.


Access to the revision course is available for a two year period following the completion of the course.


Internet access


You must have access to the internet and email to complete the course.


Users


The course must be completed by you the student only, and cannot be shared. The course is not transferable and access is for the applicant only.


Compatibility


Please check that the free trial runs on your device before booking.


The courses do not use a platform so work on most devices including ipad, Iphone, PC, Mac, Android etc.


There some issues with the free chart plotter simulator provided by the RYA. It works on PC and Mac but not on mobile devices. It is not essential to the courses so it can be worked around if you do not have access the PC based units.


Pre course knowledge


You should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course, Day skipper theory is required for the Coastal Skipper/Yachtmaster Offshore theory and Coastal/ Skipper / Yachtmaster Offshore theory is required before taking the RYA Yachtmaster Ocean theory course.


Navathome reserves the right to change Coastal Skipper / Yachtmaster Offshore theory course to a Day Skipper theory course if you are not at the required level or cannot produce a copy of your Day Skipper theory certificate.


Navathome reserves the right to change a course from Coastal Skipper / Yachtmaster Offshore theory course to Day Skipper theory if it becomes apparent that you do not have the required pre course knowledge or do not hold a current Day 


Skipper theory certificate


If you have completed the Day skipper practical course but not the Day Skipper theory course then you need to complete the fastrack to Coastal Skipper / Yachtmaster Offshore course.


Student obligations


Your booking is accepted on the basis that you have assessed the given information on pre course requirements and have booked the correct course for your current level of knowledge and experience. 


To complete the course and prepare for the assessment you will need to work through all of the coursework. If your instructor requests additional study or revision you will need to complete it as requested to complete the course.


What we provide


We will provide online back up and land line telephone backup as required by each student and every endeavour will be made to help you achieve your aims. You will be supported by fully qualified 


RYA instructors for the duration of your course.


Certificates are issued in line with the RYA guidelines. Should your instructor decide that you have not reached the required standard after completing the coursework and the assessment they willwork with you to determine the course of action required to develop the skills and knowledge required.


We will not disclose information about students unless we are legally obliged to do so or a student has agreed in writing in advance.


By enrolling you confirm that we may hold necessary business information about you including your name, address, course booking, payment and course record. No credit card information is held by Navathome.


Any contract between you and us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute.


All dealings, correspondence and contact between us and you shall be made or conducted in the English language.


Every effort has been made to ensure the accuracy of course information. However, we cannot accept any liability for errors, omissions or inaccuracies in the course content.


We continuously improve the course content and we do welcome any feedback from students which will improve the quality of the course.


All online material has been written and is under copyright to Navathome.com Ltd.


No part of the online documents can be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written permission of Vic and Lyn Punch. Course material should be treated as for any copyrighted material.


Navathome has a zero tolerance policy and reserves the right to remove students from their course. Should you feel that the course or the instructors has not met your expectations at any point, please make it known to your instructors as soon as possible so that Navathome can have the opportunity to rectify the problem.


Data protection


Please note that Navathome does not store or have access to any of your credit card information. This is all managed securely by WorldPay or Paypal depending on your choice of payment.


How and why we hold your personal information:

Use of www.navathome.com is open to those completing Navathome online courses provided by Navathome. This website is encrypted and maintained on a secure server and your personal details will not be used for any other purpose than completing your online course.


In order to take a course you will be asked for your name, email, telephone number and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you and your telephone number and postal address for delivery of your course material.


Management of your course and any instructional support that you may need is provided by your RYA instructor working on behalf of Navathome. Access to the course and support is provided for an initial period of 6 months and this may be extended should you choose to extend your study period. To allow this to happen your instructor has personal contact information and has visibility of your progress and achievements in the course admin.


On completion of your course, your name and email will be retained on the Navathome database for the purpose of recording details of the course and any certification gained as a result of it. Please note that your instructor may retain personal information for the purpose of providing additional services to you not associated with the Navathome online course.


Cookies:


A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this happen. When you log out or close the browser this cookie is destroyed.


Length of access

 

The initial period of access for a Navathome course is 6 months and this may be extended for a further 6 months for a period of up to 2 years from your expiry date. Your name and email is retained on this data base for the purpose of using the course when your current access is active or for a record of any course completion or certification when you have completed the course or your course access has expired.


Requesting removal of your personal data:

If you would like your personal data removed from www.navathome.com prior to the end of your access period or at any time before you have completed your course, you can request it by email. Please contact info@navathome.com giving your name and email address and the course you would like to delete. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.


If you would like details of your online course removing from the Navathome database when you have completed the course, please email your request to info@navathome.com giving your name and email address. Please note that removal of course details from the Navathome database, means that any certification gained as a result of this course will not be verifiable by Navathome, nor would Navathome be able to help with a replacement certificate.


Contact regarding your course


Contact will normally be made by your RYA instructor. However, occasionally Navathome may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from Navathome as a result of holding an account on the Navathome database.


If you have any questions about how we look after your personal information please contact us by email at info@navathome.com.


Course information


While Navathome will endeavour to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed.


Course content is devised in good faith from RYA course material and is accurate at the time of publication. While the RYA and Navathome endeavours to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.


Copyright of the courses offered through this site belongs to Navathome.com.

Unacceptable use of the site.


You must use the site and the information available from the site responsibly.

Payment Methods

Account name: Poseidon JG Ltd

Bank: Starling Bank



BANK TRANSFER


Account number: 30070207

Sort: 608371


INTERNATIONAL BANK TRANSFER


IBAN: GB38SRLG60837130070207

SWIFT/BIC: SRLGGB2L


Always provide a reference with your transfer.



TERMS AND CONDITIONS FOR COMPETITIONS


1. Entrance into a Competition


1.1 Use of the Website is required to join competitions. Poseidon reserves the right to run numerous competitions at once, each of which will have a unique prize.


1.2 Poseidon reserves the right to determine the availability and cost of Competitions, which will be disclosed at the Moment of sale on the Website.


1.3 To participate in a Competition online through the Website, follow the on-screen instructions to (a) choose the Competition you want to join, and (b) when you're ready to buy your ticket(s), enter your contact and payment information. You must double-check your information and check the box indicating that you have read and understand the terms and conditions of the competition; (b) after you have bought your Tickets and played the Challenge, we will be in touch with you by email to confirm your entry into the competition after your payment has cleared.


1.4 If Poseidon beliefs that an Participant has violated any of these terms and conditions, Poseidon retains the right to reject or disqualify any incomplete entries.


1.5 All entries, to the fullest degree permitted by applicable law, become our property and are not refundable.


1.6 The utmost number of entries that the Participant may make into the competitions is indicated on the page for each prize. It is a per-person cap. The number of tickets that can be bought per person is indicated on each prize page. Depending on the availability and cost of tickets, each tournament has a different cap on the number of tickets allowed. Any person discovered to have more tickets than what is permitted in the draw will have the extra tickets taken away and refunded.


1.7 No additional entries will be accepted after the final number is called; the contest is over at that time. The draw date will be once all entries are sold. 


2. Formal Engagement


2.1 By participating in a competition, an participant (also known as "you," "your," or "Participant") will be deemed to have the legal capacity to do so, to have read, understood, and agreed to be bound by these terms and conditions as well as any additional conditions outlined in any associated promotional material.


2.2 English law governs competitions, and any disputes pertaining to competitions will be settled in accordance with English law, with sole jurisdiction resting with the English courts.


2.3 By agreeing to these terms and conditions and participating in a Competition online through the Website, you represent that you are not violating any statutes pertaining to the legality of participating in our Competitions in your country of residence. If a Participant enters one of our competitions illegally, Poseidon will not be held liable. If you have any questions, you should exit the website right away and contact the appropriate authorities in your nation.


3. Eligible Individuals


3.1 In accordance with these terms and conditions, Poseidon JG Ltd, doing business as Poseidon, operates contests that involve skill-based games and award prizes.


3.2 Everyone over the age of 18 may enter the competitions, with the exception of Poseidon workers.


3.3 Poseidon reserves the right to terminate a customer's account at any moment if it believes the customer is abusing the services, acting abusively towards other customers or employees, or if it believes the customer is not actually logging in.


3.4 To join, you must be in the Isle of Man, the Channel Islands, the United Kingdom, Ireland, or Northern Ireland.


4. Promotional Intervals


4.1 Each Game will last for a predetermined amount of time. Please refer to each Competition for information on the "Promotion Period(s)" (start and finish dates and times).


5. Competition Draw


5.1 To ensure fair and random draws. All competitions are hosted by RallyUp.com. Winner are automatically drawn by RallyUp. 


5.2 Winners names will be shared via email, the website, and social media platforms. 


5.3 There will only be one first-place winner per tournament due to the nature of the winning judgement. Runners-up prizes may be offered in some contests.


5.4 Poseidon will make an effort to get in touch with the winner(s) using the phone number and email address given at the time of entry (or as updated later) and stored safely in our database. It is entirely the Participant's responsibility to review and keep these information current. Poseidon will not be held liable if they are incorrectly removed for any cause. The accuracy of the entry's contact information must be thoroughly verified by the participant.


5.5 Once a winner is selected, they become the owner of the competition reward, and we will use all reasonable efforts to get in touch with them up until the prize is delivered. The reward will never be redeemed in vain.


5.6 If Poseidon decides to end a contest early, the winner will be chosen from among all eligible and valid submissions Poseidon has received up until the contest's end date.


5.7 All Participants are immediately added to the Poseidon database, where they will be updated on the progress of their competition and any upcoming promotions or contests that the website may hold.



6. Winner's Information


6.1 All Winners must also provide photos and/or pose for photos and videos so that Poseidon can use them in future marketing and public relations efforts related to the Competition and to recognise them as a winner.


We will respect the winner's wishes if they really do not want their picture taken, but a picture of the winner with their prize would be pleasant for the competition's sake and the benefit of the other participants.


6.2 The Winners will be contacted to arrange for the delivery of the prize after Poseidon has received and verified the information asked above.


7. Prizes


7.1 From the time the competition goes live on the website until the time the winner gets the reward, Poseidon prizes are decided upon, chosen, and owned by the company's managing directors. The winner will obtain this prize because Poseidon selects and purchases all prizes. On the competition’s sections of the website, you can find information about each prize. Once the winner gets the prize, Poseidon is not responsible for the prize and does not provide prize insurance. The prizes are not insured, and Poseidon is not liable for lost or stolen prizes after they have been awarded to the winner.


7.2 The recipient will receive free delivery. If the winner requests that the prize be delivered somewhere other than the designated areas, Poseidon has the right to charge a transportation fee.


7.3 The winners are solely responsible for all entry-related costs.


7.4 The terms and conditions of the reward provider, manufacturer, or supplier apply to all prizes.


7.5 Each prize must be accepted in the form in which it is given; it cannot be exchanged for another prize or used in conjunction with any other coupons, discounts, or offers, including without restriction those from Poseidon or other prize providers.


9. Winner’s Personal Data


9.1 If the Winner accepts the reward, Poseidon is required to capture their picture and video for promotional (public relations and marketing) purposes, both immediately following the winner's announcement and in the future for use in accordance with rule 6.2, unless otherwise forbidden by law.


9.2 If you participate in a competition and are selected as a winner, Poseidon may use your name, photograph, or other likeness for promotional reasons.


10. Limitations of Responsibility Regarding the calibre or suitability of any of the products or services offered as prizes, Poseidon offers no guarantees. With the exception of liability for death or personal injury caused by Poseidon's negligence, Poseidon shall not be liable for any loss suffered or sustained to person or property, including, but not limited to, consequential (including economic) loss as a result of any act or omission by Poseidon, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the prize Winner(s), and, where applicable, to any


11: Electronic Communications - If Poseidon decides to end a competition early, the winner will be chosen from among all eligible and valid submissions Poseidon has received up until the time of the competition's early end. For any individuals to whom an award has been incorrectly made, Poseidon shall not be liable for any economic or other consequential loss endured or sustained, and no compensation shall be due. Poseidon will make every effort to guarantee that the programme and website(s) used to run its competitions function precisely and correctly across the most recent iterations of widely used desktop, tablet, and mobile browsers. For the avoidance of doubt, only the ticket logged in our systems will be entered into the applicable Competition, regardless of how it is presented or calculated. Poseidon will not be held responsible for any competition entries that result from software malfunctions or other events.


12. Data Protection Notice. Poseidon will use any personal information you provide to it or authorise it to acquire from a third party, like a credit card company, to manage the Competition and, if appropriate, award prizes. In order to process, record, and use your personal information, Poseidon may disclose it to I any credit card company whose name you provide; (ii) any party to whom Poseidon proposes to assign any of its rights and/or obligations under any contract it may have with you; (iii) any party to whom Poseidon proposes to assign its business, in whole or in part; (iv) prevent, detect, or pursue the prosecution of fraud and other crimes; and (v) adhere to any legal or regulatory obligation of Poseidon in any nation. Poseidon may need to move your personal data outside of the United Kingdom in order to process, use, record, and disclose it. In this case, Poseidon is in charge of making sure that your personal data is properly secured throughout the transfer.


13. To join a competition by mail, enclose a postcard with the following information clearly written on the top: ACCOUNT NUMBER AND EMAIL. You can find your account number in your account profile. Before sending the post card, make sure your location, birthday, and phone number are entered correctly in your account. Name, address, date of birth, contact phone number, name of prize, and the right response for that competition, if one is needed, should all be included on the post card. Send to 7 Bell Yard, London, WC2A 2JR, United Kingdom, using first- or second-class mail. Until the entry list is full, you won't be contacted to confirm entry. You will be added to the entry list for that draw if your submission was received in time. You can check the list to verify your entry. Only one contestant may submit a postal entry per postcard; numerous postcards sent in the same envelope will not be accepted. Send a postcard with information on the reverse that is not enclosed. The competition(s) the Participant wishes to join must be specified. From the remaining numbers, a random one will be chosen to be assigned to the submission. To give time for processing, entries must be submitted at least 24 hours before the draw time listed on the reward page. Entry into a drawing is not assured by sending a postal submission. If a prize sells out before the processing time that day or if the prize has already been drawn, postal submissions will not be considered. We cannot be held liable for Royal Mail's delivery times, so please allow plenty of time for your entry to appear. After processing, all postcard submissions, including those received after the drawing, will be destroyed and shredded. The postal entries will be handled the same as the online entries, and they will also be put into the "Live Draws" the same way. All associated entries will be discarded if we determine that one person is trying to submit using numerous names and addresses. Postal submissions are subject to the standard competition terms and conditions. The prize's name must be included precisely as it appears on the website. Before submitting your postal entry, you must first register as a customer on our website. Be sure to use the same name on both your account and your entry. Your submission will be disposed of if it cannot be matched to a registered account with your postal entry.


15. Refund


Except for entries submitted after the Closing Date or in the event that the Promoter cancels the competition, all entries to the competition are final, and no refunds will be given at any time or for any cause.


15.1 If a client asks to exchange tickets for a different prize and there are still tickets available at the time of the request, we'll let them do it. However, we may need 


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